Shipping policy

SHIPPING 

1.1 Gopal Corp. provides the necessary services to pack, insure, and ship all products to customers both domestic and international (shipping charges vary).   

 

1.2 The Products will be packaged and dispatched within three to five business days after the purchase is made. If there is a query about the products and shipping, we suggest first reaching out to us at support@gopalcorp.com instead of placing your order and we will see what we can do for you. 

 

1.3 Once the dispatch has been made, the customer will receive a tracking number for the shipment to inform the expected date of arrival.   

 

1.4 Our insurance requires a signature on the customer’s end when receiving the shipment. Should one notice any damage to the box, we suggest taking a photo of the damage before opening it and then open the box in front of the carrier who delivered it.  

 

1.5 We request all our customers to be prompt and get in touch with us immediately, should there are any problems. Orders are shipped on business days only (Monday-­­Friday). We are not responsible for refunding the cost of shipping due to postal service delays. 

 

1.6 INTERNATIONAL SHIPPING  

International shipping is available to certain locations and is limited to standard artwork sizes only. Please make an inquiry to our email below to see if we ship to your location. Shipping and handling times will vary by location. Please allow 10­ to 25 days for your international package to be shipped/delivered. International orders may also be subject to additional duties and taxes. Please be aware that these fees are not included in the prices listed on our website, nor are we responsible for covering them. For questions regarding shipping to your location, please contact us at support@gopalcorp.com.

 

 

1.7 ADDRESS CHANGES 

If we have been provided with an incorrect or incomplete address upon checkout, please notify us as soon as possible at support@gopalcorp.com This includes out­­-of-date addresses as well. Failure to notify us of an address change prior to the shipment of an order, the customer will be responsible for any additional shipping costs. Once the original package is returned to us and the additional shipping costs have been received, we will reship the order. 

1.8 Last but not the least at Gopal Corp, customer satisfaction is a top priority.